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The 21st century city is faced with a myriad of social, political and environmental complexities. The increasing global urbanisation puts pressure on the various spheres of government as well as on citizens to continuously redefine and manage public assets and spaces – often built for social contexts that no longer exist. While top-down approaches have arguably failed to engage and motivate communities in meaningful ways, bottom-up initiatives have also proved difficult in promoting lasting impact on official policies. The democratisation of digital technologies provides new opportunities for citizens to organise themselves around local issues. These complexities galvanise communities around a civic debate about the present and future identity of the places they live in. Yet, it is still fairly challenging to balance community expectations, on one hand, with transparency regarding the complex decision-making processes inherent to public administration, on the other. In this paper, we present common approaches to placemaking. We then discuss new forms of digital placemaking and illustrate their application through four interventions we ran to investigate digital technology adoption for community engagement initiatives. Based on those scenarios, we investigate: (1) the shifting role of digital technologies as tools employed by individual groups to create placemaking initiatives, and (2) media interventions that inform and bring decision makers at the top, and citizens at the bottom together into more collaborative and focused city making efforts.

As built environments become increasingly hybrid physical, social, and digital spaces, the intersecting issues of spatial context, sociality, and pervasive digital technologies need to be understood when designing for interactions in these hybrid spaces. Architectural and interaction designers need a mechanism that provides them with an understanding of the `sociality- places-bits' nexus. Using a specific urban setting as an analytical case study, we present a methodology to capture this nexus in a form that designers of hybrid spaces can effectively apply as a tool to augment digitally sociality in a built environment.

This paper examines the relationship between space and the digital industries through everyday work practices in Shoreditch, London. Drawing on interviews with digital workers, the paper examines how work unfolds in multiple settings and how the built environment supports these work patterns. Digital work extends from the office or the residence (the base) to multiple settings (ancillary spaces) in what can be defined as an extended workplace. The study identifies micro and macro scale characteristics of the built environment that are relevant (spatial characteristics of semi-public and public spaces, access and control, location, and attributes of the neighbourhood) expanding the understanding of why and how place matters for these industries. A typology of ancillary spaces and some reflections on policy implications are advanced.

Australia is currently rolling out one of the most expensive and ambitious infrastructure projects in the nation’s history. The National Broadband Network is promoted as a catalyst for far-reaching changes in Australia’s economy, governmental service provision, society and culture. However, it is evident that desired dividends, such as greater social engagement, enhanced cultural awareness and increased civic and political participation, do not flow automatically from mere technical connection to the network. This article argues that public institutions play a vital role in redistributing technological capacity to enable emerging forms of social and cultural participation. In particular, we examine public libraries as significant but often overlooked sites in the evolving dynamic between digital technology, new cultural practices and social relations. Drawing on interviews and fieldwork across the public library network of the state of Queensland, we attend to the strategies and approaches libraries are adopting in response to a digital culture.

The goal of this article is two-fold: to introduce the concept of augmented deliberation and to demonstrate its implementation in a pilot project.We look specifically at a project called Hub2. This community engagement project employed the online virtual world Second Life to augment community deliberation in the planning of a neighborhood park in Boston, Massachusetts. The local community was invited to gather in a physical space and a virtual space simultaneously, and a physical moderator and virtual designer orchestrated deliberation.This project demonstrates the design values central to augmented deliberation: (1) it is a multimedia group communication process which balances the specific affordances of digital technologies with the established qualities of face-to-face group deliberation; (2) it emphasizes the power of experience; and (3) it promotes sustainability and reproducibility through digital tracking. Augmented deliberation, when properly designed, provides a powerful mechanism to enable productive and meaningful public deliberation. The article concludes with directions for further research.

In this article, I challenge a focus in digital anthropology on the integration of media into everyday life. Korean queer men’s experience on geosocial applications suggests that integration is not a neutral methodology but is rather a locally negotiated concern, a management of the connection between spaces. I use the example of the sauna to illustrate that the urban structure of Seoul is frequently orientated around semi-public rooms or bang that are imagined as insulated from the rest of society. The rise of geosocial cruising applications, with their tendency to connect and unite arenas that should be kept apart, have resulted in anxiety over the exposure of men to an uncontrollable totality of social relations.

At the dawn of modernity, in the 18th century, space became a critical category in defining generational attributes and locations. However, borders that previously tightly isolated adults and children are nowadays continuously challenged and modified by a constant and ubiquitous use of new information and communication technologies, namely the Internet, blurring notions of ‘private’ and ‘public’, ‘outdoors’ and ‘indoors’, ‘real’ and ‘virtual’. Giving voice to children, this article explores qualitative empirical data from a research project carried out in Portugal. It focuses on children as subjects and actors of these processes, especially in the way they combine ‘real’ and ‘virtual’ space and place in a geography of their own.

As augmented reality (AR) is becoming technologically possible and publicly available through mobile smartphone and tablet devices, there has been relatively little empirical research studying how people are utilizing mobile AR technologies and forming social practices around mobile AR. This study looks at how mobile AR can potentially mediate the everyday practices of urban life. Through qualitative interviews with users of Layar, a mobile AR browser, we found several emerging uses. First, users are creating content on Layar in ways that communicate about and through place, which shapes their relationship and interpretations of places around them. Second, we found a growing segment of users creating augmented content that historicizes and challenges the meanings of place, while inserting their own narratives of place. Studying emerging uses of AR deepens our understanding of how emerging media may complicate practices, experiences, and relationships in the spatial landscape.

Cellphones provide a unique opportunity to examine how new media both reflect and affect the social world. This study suggests that people map their understanding of common social rules and dilemmas onto new technologies. Over time, these interactions create and reflect a new social landscape. Based upon a year-long observational field study and in-depth interviews, this article examines cellphone usage from two main perspectives: how social norms of interaction in public spaces change and remain the same; and how cellphones become markers for social relations and reflect tacit pre-existing power relations. Informed by Goffman's concept of cross talk and Hopper's caller hegemony, the article analyzes the modifications, innovations and violations of cellphone usage on tacit codes of social interactions.

This paper is based on an empirical study of users of an internet café in South east England. It picks out some of the key distinctions between internet use within domestic spaces and as a technology accessed in a public economy of consumption. The research findings are contextualized and tested against existing work on public internet access. The material derived from interviews with customers is used to explore the ways in which the internet is differently perceived, used and gendered in the public spaces of an internet café. The paper argues that public use of the internet is not just a transitional phenomenon which precedes home internet adoption. The research revealed that the internet café provided a distinct and dedicated use space which was intimately bound up in the domestic and work routines of its users.

The current deployment of large screens in city centre public spaces requires a substantial rethinking of our understanding of the relationship of media to urban space. Drawing on a case study of the Public Space Broadcasting project launched in the UK in 2003, this article argues that large screens have the potential to play a significant role in promoting public interaction. However, the realization of this potential requires a far-reaching investigation of the role of media in the construction of complex public spaces and diverse public cultures.

Location-aware mobile media allow users to see their locations on a map on their mobile phone screens. These applications either disclose the physical positions of known friends, or represent the locations of groups of unknown people. We call these interfaces eponymous and anonymous, respectively. This article presents our classification of eponymous and anonymous location-aware interfaces by investigating how these applications may require us to rethink our understanding of urban sociability, particularly how we coordinate and communicate in public spaces. We argue that common assumptions made about location-aware mobile media, namely their ability to increase one’s spatial awareness and to encourage one to meet more people in public spaces, might be fallacious due to pre-existing practices of sociability in the city. We explore these issues in the light of three bodies of theory: Goffman’s presentation of self in everyday life, Simmel’s ideas on sociability, and Lehtonen and Mäenpää’s concept of street sociability.

Over recent decades, cities have been radically transformed by information and communication technologies (ICTs) that modify people’s daily lives by reorganising mobility, infrastructure sys- tems and physical spaces. However, in addition to the role that technology plays in the develop- ment of the infrastructure in our cities, it is also being used ‘as a means of control’. This view of technology as a disciplinary tool that restructures space, time and the relations among activities has been promoted by scholars who have shown that technology is also a means of saturating and sustaining contemporary capitalist societies and deepening inequalities. However, the situa- tion is far more complex than that. Technology is not only used top-down but also bottom-up, with individuals using technological devices to share and enhance their visibility in space. This bidirectional paradigm – of vertical surveillance and horizontal sharing – contributes to a sense of ‘being exposed’ in public space that normalises practices of sharing personal data by individuals and thus results in diminished privacy. This argument is supported by an experiment conducted on smartphone users that includes personal interviews and the use of a smartphone Android application that combines online tracking with experience sampling. The findings show a conver- gence between the online and offline worlds (a ‘public’ situation in the offline world is also consid- ered as such in the online world), which is a condition that contributes to the normalisation of ‘asymmetrical visibility’. Based on these results, the paper ends with a discussion of the contem- porary meaning of public space.

A recent approach to place development is to construct integrated systems for managing cultural and identity resources so that they can be enjoyed through ‘experiential itineraries’. These itineraries are designed on the basis of a survey of existing heritage, with a view to support creative industries or to help develop new ones. Visitor experience of a place can be further enhanced and virtualised using smart technologies. The aim of this paper is to illustrate the studies on experiential itineraries. The studies are rooted in the disciplines of psychology and economy, and, more recently, in disciplines that study places. The author proposes an analysis and design software tool for identification and enhancement of cultural and identity resources. The tool is a dynamic and interactive platform for complex and sensitive management of qualitative data of a place. It is conceived as a single platform with different entry points, both private and public, for local authorities, professionals and citizens. The paper concludes with a brief presentation of case studies carried out in the historical centres of Palestrina and Gaeta in Italy, both characterised by low-impact tourism. The main objective of these studies was to achieve smart experiential knowledge of a place allowing sustainable enjoyment of its resources.

This article interrogates the emerging modes of civic engagement connected to the mobile camera-phone, and the ways in which they require us to rethink what it is to bear witness to brutality in the age of fundamentally camera-mediated mass self-publication. I argue that the camera-phone permits entirely new performative rituals of bearing witness, such as dissenting bodies en masse recording their own repression and, via wireless global communication networks, effectively mobilizing this footage as graphic testimony in a bid to produce feelings of political solidarity. Critically, the performance of what I elect to call ‘citizen camera-witnessing’, as exemplified by contemporary street opposition movements including those in Burma, Iran, Egypt, Libya and Syria, derives its potency from the ways it reactivates the idea of martyrdom: that is, from its distinct claim to truth in the name of afflicted people who put their bodies on the line to record the injustice of oppression.

Foursquare is a location-based social network (LBSN) that allows people to share their location with friends by ‘checking-in’ at a given place using their smartphone. The application can also access the location-based recommendations left by other users. Drawing on original qualitative research with a range of Foursquare users, the article sets out to examine this LBSN and its impact on identity in three ways. Using Schwartz and Halegoua’s ‘spatial self’ as ‘a theoretical framework encapsulating the process of online self-presentation based on the display of offline physical activities’, the article first examines the extent to which users understand check-ins as mediating identity. Second, the article explores whether the act of using Foursquare beyond the sharing of location can similarly be seen as contributing to identity. Last, the article examines what effect location-based recommendations might be having on how users subsequently experience themselves.

The development and proliferation of mobile social networks have the potential to transform ways that people come together and interact in public space.These services allow new kinds of information to flow into public spaces and, as such, can rearrange social and spatial practices. Dodgeball is used as a case study of mobile social networks. Based on a year-long qualitative field study, this article explores how Dodgeball was used to facilitate social congregation in public spaces and begins to expand our understanding of traditional notions of space and social interaction. Drawing on the concept of parochial space, this article examines how ideas of mobile communication and public space are negotiated in the everyday practice and use of mobile social networks.

This article examines the ways in which individuals use MP3 players to shape their experiences of the London commute. To investigate MP3 listening practices, I conducted semi-structured qualitative interviews with eight DJs and ‘listeners’ living in London. I argue that MP3 players enable individuals to use music to precisely shape their experiences of space, place, others and themselves while moving through the city. In doing so, individuals experience great control as they transform urban journeys into private and pleasurable spaces. While experienced effects of MP3 player listening were similar among respondents, pre-existing relationships to music appear to relate to motivations for use. This article draws on a variety of social theorists ranging from Simmel and Adorno to Lefebvre to interrogate the experience of control MP3 users describe, and to understand the implications for the autonomy of urban inhabitants.

The rise of mobile food vending in US cities combines urban space and mobility with continuous online communication. Unlike traditional urban spaces that are predictable and known, contemporary vendors use information technology to generate impromptu social settings in unconventional and often underutilized spaces. This unique condition requires new methods that interpret online communication as a critical component in the production of new forms of public life. We suggest qualitative approaches combined with data-driven analyses are necessary when planning for emergent behavior. In Charlotte, NC, we investigate the daily operations, tweet content, and spatial and temporal sequencing of six vendors over an extended period of time. The study illustrates the interrelationship between data, urban space, and time and finds that a significant proportion of tweet content is used to announce vending locations in a time-based pattern and that the spatial construction of events is often independent of traditional urban form.

Crowdmapping and geolocated protests form complex multilayered systems of communicated spaces and places that can only be partially grasped by the available literature. This article responds to these limitations by presenting a model for the analysis of the composition of space and place in networked geolocated activities. The model identifies the several forms of expression, opens four modes of analysis (representations, textures, structures, and connections), and allows the consideration of the communication devices involved, while highlighting the forms of power behind the social and cultural practices of protests and crowdmapping. The model is applied to the case of Voces25s, a protest action against the Spanish government’s austerity measures in September 2012, which relied heavily on interactive, networked maps. Furthermore, the raised sensitivity for space and place as forms of social (in)justice opens a fertile empirical research agenda in the area of the governance of communicative spaces.