Rosenbaum, M. S., Ward, J., Walker, B. A., & Ostrom, A. L.
This study introduces theory about how deficits in social support motivate consumers to replace lost social resources by forming relationships with customers and employees in commercial “third places.” The authors demonstrate sup- port for a multiple-indicator, multiple-cause model that illustrates how six common events that destroy or erode a person’s social support can cause the person to obtain emotional support and companionship in a third place. The model supports the linkage between commercial social sup- port and a consumer’s sense of attachment to a third place that harbors his or her social support network. The authors also propose and test hypotheses that reveal that consumers obtain social support in a third place to the extent to which they lost it outside the place. In essence, third-place patrons match their lost support to their commercial support, thus remedying negative symptoms associated with isolation. The article concludes with a discussion of managerial implications and limitations.
This paper analyses the importance of commercial signs in contemporary cities, and explores the theoretical concepts that might be helpful in understanding the operation of commercial signage controls in historic places. The focus is on issues that cluster around theories of consumer culture, as well as on the practices of city centre management, city marketing and urban tourism. The discussion is predominantly concerned with commercial city centres because these are places where different functions and meanings coexist. They are often places where different commercial and non-commercial interests have to be managed or reconciled. City centres are also public areas where human experience is given meaning and valorised through signs, symbols and patterns of behaviour, which result from a combination of physical and symbolic factors of the built environment. In many cases, the commercial city centre
coincides with the historic core of a city, and the challenge of the local authority is to combine all functions with the preservation of historic buildings and places. At the end, this paper discusses how forms of aesthetic control over commercial signage can be applied to preserve local identity and stimulate commercial and touristic activities simultaneously.
Increasingly, scholars suggest thinking of the street as a social space, rather than just a channel for movement. Studies that address the relationships between social behavior and environmental quality of the street tend to separate the study of physical features from land uses and hence do not address the interrelationships between behavioral patterns and physical features of the street and its sociability. This article is an empirical examination of behavioral responses of people to the environmental quality of neighborhood commercial streets. Structured and semistructured observations are used to study stationary, lingering, and social activities on three neighborhood commercial streets. Eleven land use and physical characteristics of buildings and the street are identified based on the literature review and extensive observations. These are measured and tested to understand which characteristics support stationary, lingering, and social activities. The findings reveal that people are equally concerned with the social, land use, and physical aspects of the street. Seating provided by businesses, seating provided by the public authorities, businesses that are community places, personalized street fronts, and sidewalk width particularly contribute to stationary and social activities on neighborhood commercial streets.
High street shopping centres are at the core of cities. The continuing design challenge is to adapt a built environment inheritance to meet the present commercial needs of retailers, maximize the potential of the physical environment and address the social amenities that are expected from a city/town centre public realm. This paper addresses the question of what makes a successful high street shopping centre and seeks to understand the relationship between property values, location, physical characteristics, diversity of retailing and use, and social vitality in two successful city centre retailing environments. The research also demonstrates the blurring between commercial and public space, and supports Carmona’s argument that successful social space also creates economic value.
This paper reports the findings from a research project that examines the relationship between urban design and the physical environment, and aspects of social and communal life in suburbs. Australian suburbs are perceived to be lacking in vitality and sociability. To address this, three suburban commercial streets were selected for investigation. Through documents and maps of the residents’ activities and behaviour, this study aims to identify the popular zones of activity and investigate the physical characteristics that encourage a sociable atmosphere in activity zones. The observation of activities in the three streets has been registered in tables relative to the date and time of occurrence. According to the behavioural mappings, the zones of activity are mostly shaped around pavement cafes and popular everyday food stores. Since more than half the activities have been observed to be initiated from the pavement cafes, this paper will investigate how the physical qualities of commercial streets such as the width of the pavements, personalization, soft edges and greenery have contributed to the pavement café culture in the selected neighbourhood centres.
Business Improvement Districts (BIDs) provide supplemental services to urban commercial corridors using funds from member assessments. They have become a very popular urban revitalization tool, but their formation is still largely unexplained. Theory implies that BIDs will form if they add to aggregate welfare and if the marginal net benefit of membership is positive. I test this for the neighborhood overall and at the BID boundary. Using unique, micro-level and longitudinal data from New York City, I employ survival analysis methods to estimate the likelihood of a neighborhood forming a BID. I then estimate the likelihood of the marginal property’s BID membership by comparing the characteristics of properties located immediately inside and outside of the BID boundaries. I find that BIDs are more likely to form when there is more commercial space over which the BID benefits can be capitalized and when there is homogeneity in service and spending preferences across properties. BIDs also tend to form in neighbor- hoods that possess signs of appreciation and growth. Generally, BIDs are more likely to form in neighbor- hoods with higher valued properties with the exception of very wealthy areas. The BID boundary, however, is comprised of relatively less valuable properties.
Based on ethnographic fieldwork in the cities of Jakarta and Yogyakarta, this paper investigates the recent surge in the production and circulation of street art through technology and media in post-New Order Indonesia. The global style of street art communicates how public space and the street have become emblematic of changing discourses of individual rights, urban aesthetics, and the practice of citizenship in urban Indonesia. While the history of Western graffiti as a form of defacement and resistance continues to exert a powerful hold on the imagination of Indonesian street artists, I argue that the vernacular meaning of street art and graffiti refuses an easy bifurcation of public and private spaces, while blurring the lines between commercial and cultural urban interventions.
Since 1962 virtually every Danish town has converted its major downtown shopping street into a pedestrian thoroughfare known as a gSgade (walking streeO. The g~gader have been successful at relieving traffic congestion; stabilizing inner city retail sales," encouraging the pedestrian activity of women, children, and the elderly; and increasing public appreciation of the historic urban architecture of the pre-automobile age. Supporters of the pedestrian concept are eager to expand the g~gader to residential areas outside the inner city commercial core, but rising opposition from motorists, as well as practical limitations, have hindered a further transfer of street space from automobile to pedestrian use.
The 2002 government restoration of Suq al- Hamidiyya in Damascus led to disagreements between officials and merchants over acceptable spatial practice in the marketplace. Though both were vested in the Suq’s introduction to the historic Old City, they had different interpretations of this role. Officials emphasized a sanitized and ordered space whereas merchants focused on the commercial activities necessary in the marketplace over discipline. Eventually both interpretations, though at times contradictory, were included in the project. This article illustrates how the replication of modernity in a public space with inherent contradictions is a result of negotiations between formal and informal modernitites [sic].
Although many low-income urban areas are highly walkable by conventional measures such as population density or land use mix, chronic diseases related to lack of physical activity are more common among residents of these areas. Disparities in neighborhood conditions may make poor areas less attractive environments for walking, offsetting the advantages of density and land use mix. This study compared poor and nonpoor neighborhoods in New York City, using geographic information systems measures constructed from public data for US census tracts within New York City (N = 2,172) as well as field observation of a matched-pair sample of 76 block faces on commercial streets in poor and nonpoor neighborhoods. Poor census tracts had significantly fewer street trees, landmarked buildings, clean streets, and sidewalk cafes, and higher rates of felony complaints, narcotics arrests, and vehicular crashes. The field observation showed similar results. Improving aesthetic and safety conditions in poor neighborhoods may help reduce disparities in physical activity among urban residents.
The 1992 Los Angeles riot, the boycotts of Korean-owned businesses, and the 1995 firebombing of a Jewish-owned store in New York's Harlem brought concerns about race and ethnic relations in black neighborhoods to the fore. Images of conflict seared into the public consciousness that black communities are fraught with racial animosity, with immigrant merchants pitted against black customers. The merchant- customer relationship has been cited as a catalyst to such conflicts. This image of conflict, however, is inconsistent with most merchant-customer interactions and does not reflect the full range of commercial life in black communities. Most merchant- customer interactions are civil and ordinary. Civil relations prevail because merchants foster civility, abate tensions, and thwart conflict. However, under conditions of extreme inequality, small events can trigger racial anger, and the symbolic significance of nonblack-owned businesses can become a stimulus of motivations for protest that leads to boycotts and firebombings. This study is based on 75 in-depth interviews of African American, Jewish, and Korean merchants and on 75 in-depth interviews with black customers and both participant and nonparticipant observation at five research sites in New York City and Philadelphia.
The article focuses on the relationship between street vendors and local authorities in Bangkok. We examine the goals, the means, and the effects of everyday regulation of street vending. We document how the district administration produces and maintains informality by creating a parallel set of rules where street vendors enjoy negligible rents and little competition. We provide detailed empirical evidence on earnings, rents, fines, and rules regarding commercial real estate. The district administration’s policy of “managed informality” results in a situation where more established informal vendors control less established ones. We hypothesize in the conclusion that the district administration’s parallel legal system adjusts to the population’s expectations in a political system where the law has little popular support.
Using a narrative methodology involving 216 older people in six urban aging environments in the Netherlands, we examined how they use and experience (semi-)public spaces as spaces of encounter, and the meanings they derive from using and experiencing these spaces. The research shows that, first, older people prefer commercial spaces like shopping malls to planned and designed activity spaces in care homes or neighborhood centers. Second, older people struggle with the transformations that have taken place in urban social life since they were young adults. Third, especially frail older people derive meaning from a more passive experience of urban social life, in an observer role. The findings allow us to contribute to ongoing debates on the shifting boundaries between public and private space, and the moral implications of these shifting boundaries from the perspective of a diverse group of older users.
This paper examines the relationship between ethnic residential segregation and two components of the built environment: the geographic distribution of its elements and their spatial configuration (i.e., the spatial relations and visual access between those elements). This relationship is investigated through a case study of Arab-Jewish residential segregation in Jaffa. Statistical and structural analyses (Q-analysis) of this case show that the conjunction of elements having different meanings (symbolic, cultural, functional, etc.) with spatial and visual integration attributes provides varying conditions for the expansion of the Arab Jewish residential patterns, a process potentially affecting the geographic scale intensity of residential segregation. It was found, for example, that public land uses having relatively 'neutral' ethnic and symbolic meanings (e.g. commercial sites and parks) and spatially integrated with the surrounding urban environment tend to moderate residential segregation. Identification of the institutional character of the built environment—segregation/encounters in mixed ethnic areas—may contribute to a more socially oriented spatial policy.
This paper looks at new, high-profile redevelopment projects in Tokyo and New York City and their surroundings for examples of trends in the design of urban public spaces and changing patterns in how they are used. This includes new parks and other open spaces, landscaped plazas or public squares associated with new office towers, shopping centers and other largescale commercial developments, and various popular “festival sites” such as those along recreation waterfronts. A comparison indicates that both cities have quite a few new public spaces that enhance the quality of urban life and add aesthetic appeal, but that also reflect certain social problems and divisions. We see the following common trends: (1) increasing privatization of spaces that were once more clearly in the public domain; (2) increasing surveillance of public spaces and control of access to them in order to improve security; and (3) increasing use of design themes that employ “theme park” simulations and break connections with local history and geography. In the Tokyo area there is also a curious trend to create large, landscaped open areas near new development projects that few people use. They can be called “planned wastelands” or “new urban deserts”. New York City, on the other hand, has succeeded in having more people come together for enjoyment in parts of the city that were once all but abandoned. The paper is illustrated with photographs, and draws on the examples of Times Square, South Street Seaport and Battery Park City in New York, and Yebisu Garden Place,
Teleport–Daiba, Makuhari New Town and Minato Mirai 21 in the Tokyo–Yokohama area.
Environment and Planning A: Economy and Space (2016)
Rowland Atkinson
How do the wealthiest inhabitants in one of the world’s wealthiest cities engage with public settings? Certainly, public concern about social and spatial divisions resulting from gross inequalities has not been matched by empirical research into the flows and social repertoires of the very wealthy. This article presents research examining the place and impact of the super-rich on London and considers how this group relates to its others, how they traverse urban spaces and their feelings about the value and relative dangers of the city. The impression derived from this investigation is of a group able to use residential locational choices and choreographed mobilities as strategies to avoid negative aspects of daily life in the city (visible poverty, potential danger, spaces of social and ethnic difference). Yet despite these strategies of selective engagement, it is also possible to identify a celebration of London as a safe and cosmopolitan urban field in which cultural institutions and commercial districts allow what is nevertheless a socially delimited range of interactions. The city allows the very wealthy to experience London as a democratic and welcoming space underwritten by high levels of domestic security, spatial divisions/buffers and public–private security apparatuses that facilitate their relative invisibility and safety. The wealthy take on a cloaked co-presence that prevents the need for disagreeable encounters with poverty, facilitated by the built structures and networks of the city.
This study tests the crime impact of the Boston South-west Corridor parkland, a 5-mile transit and linear park, on its adjoining neighbourhoods 15 years after its completion in the early 1980s. The study responds to concerns of local neighbour- hoods during the time of planning and construction, and to evidence of general public uneasiness about the dangers of linear parks to communities. In an analysis of two residential neighbourhoods adjoining the corridor, the study searched ®rst for evidence of crime spill-over from the corridor, and secondly for neighbours’ perceptions of corridor safety. To test crime spill-over, police calls from houses adjacent to the corridor were compared with calls from houses further away; interviews with residents investigated perceptions of the corridor’s safety. Findings revealed that though police calls were marginally more frequent from houses next to the corridor, these were considerably less frequent than calls from houses next to commercial streets. Interviews with residents revealed generally positive estimates of park safety by day, with low estimates of night-time safety and mixed estimates of its safety during twilight hours. Interviews also revealed heavy reliance on the corridor by the elderly and people with small children. The study concludes with recommendations for the future design of linear parks in cities.
International Journal of Urban and Regional Research (2003)
Loretta Lees
In this article the ambivalence of public policy responses to diversity on the street are documented empirically through a detailed case study of the marginalization of youth from the downtown public spaces of Portland, Maine, USA. Urban planners, architects and property developers have become increasingly concerned with improving the quality of urban life and the public spaces on which it depends. They argue that urban revitalization initiatives must embrace diversity — cultural and economic, as well as functional and spatial. This diversity of different ‘diversities’ is often under‐theorized, as are the benefits of, and relationships among, social and cultural diversity, economic diversification, mixed‐use and multi‐purpose zoning, political pluralism, and democratic public space. It is my contention that this ambivalence is not simply a smokescreen for vested commercial interests, but also provides opportunities for expressing alternative visions of what diversity and the city itself should be. Looking specifically at youth, I explore a relatively underexamined aspect of inner‐city diversity. While there is a relatively well‐developed literature about the contested place of low‐income groups, racial minorities and the homeless in urban redevelopment initiatives, youth have largely been ignored.
What constructs are used to characterize public space? This paper analyzes residents’ percep- tions of public space, using data from Visakhapatnam (usually referred to as “Vizag”), India— a city of 1.3 million people on the Bay of Bengal. Extensive interviews, 37 in number, were conducted, using composite group sampling. The sample was drawn from all socioeconomic levels of employees, managers, and associates, at a large industrial plant. The interview sched- ules contained open-ended questions eliciting residents’ perceptions of public space, and their demographics. Qualitative analyses and quantitative tabulations were carried out. Concep- tualizing sense of place in terms of the distinguishing features of the urban environment, a comparison was made between the perception of public space in Vizag and in Western developed countries. The research indicates that lower socioeconomic status people have as complex a conception of public space as do those of high socioeconomic status, provided that the interview schedule is designed to elicit these data. Residents differentiated areas by socio- economic status, and by land use, i.e., industrial, commercial, and residential. Preeminent con- cerns—with pollution, crowding, health, and religion—represent much of what is psychologi- cally salient about public space in Vizag. These findings are in contrast with the salient characteristics of public space in Western cities, as found by prior research. We believe that these findings have policy implications for urban planners and leaders.
Jan Gehl, Lotte Johansen Kaefer & Solvejg Reigstad
What we have are closed, self-absorbed buildings. What we would like to have is open, versatile, interesting and safe cities. The challenge is how to incorporate large buildings in cities where people have the same small stature and slow pace they had hundreds of years ago. There is now a considerable confusion in the gap between large and small scales and between ‘quick’ and ‘slow’ architecture. Ground floor facades provide an important link between these scales and between buildings and people. For public space and buildings to be treated as a whole, the ground floor facades must have a special and welcoming design. This good, close encounter architecture is vital for good cities.