Rosenbaum, M. S., Ward, J., Walker, B. A., & Ostrom, A. L.
This study introduces theory about how deficits in social support motivate consumers to replace lost social resources by forming relationships with customers and employees in commercial “third places.” The authors demonstrate sup- port for a multiple-indicator, multiple-cause model that illustrates how six common events that destroy or erode a person’s social support can cause the person to obtain emotional support and companionship in a third place. The model supports the linkage between commercial social sup- port and a consumer’s sense of attachment to a third place that harbors his or her social support network. The authors also propose and test hypotheses that reveal that consumers obtain social support in a third place to the extent to which they lost it outside the place. In essence, third-place patrons match their lost support to their commercial support, thus remedying negative symptoms associated with isolation. The article concludes with a discussion of managerial implications and limitations.
Postmodernity and economic globalization incite countries, regions, and cities to compete for investments, consumers, and resources. In aspiring for a new position in this global market, cities utilize new urban practices that lead them to rediscover and reinvent identities and traditions. In Rio de Janeiro, the mythical dimension of the South Zone is inseparably incorporated to its identity. In evaluating the history of the imagery linked to the beaches and the projects for the waterfront, one may observe a social construction of a reality that is marked by a continuous redesigning of symbols but also by a discontinuity in the history of urban interventions. Although tourism and marketing continually praise the waterfront as a fundamental factor in the image of the city, a continuous public management process never really existed. The city managers must understand the beaches, the waterfront, and development along the shoreline as important resources in a continuous process of social construction of a reality that should not only address their images as commodities but should treat them as inseparable from the city's daily public and social lives.
Art festivals are a feature of many urban districts undergoing gentrification; they help to catalyze change by drawing a set of consumers with particular cultural interests. This article examines whether the arts produce racial exclusions by examining long-term Black and White residents’ participation in and perceptions of the monthly Last Thursday Art Walks in Portland’s gentrifying Alberta Arts District. We use surveys to measure arts participation and follow-up, in-depth interviews to understand whether long-time residents feel excluded by the arts, and if race is a factor. We find that Black residents participate less in Last Thursdays than White residents, and they often feel uncomfortable or unwelcome. We conclude that the arts-anchored symbolic economy results in racial exclusions that have little to do with differences in arts appreciation, but much to do with perceptions of people associated with the arts, and with residents’ abilities to use the arts to identify with neighborhood changes.
Using evidence from Cusco, Peru, the paper examines the effects of the planned displacement of informal traders from city-centre streets. Although more than 3500 traders were relocated to new off-centre markets, the research identifies the emergence of 'unplanned' alternative city-centre locations for informal trade, especially the new courtyard markets. The municipal-led changes, influenced strongly by concerns to enhance tourism, reveal a process which displays many of the hallmarks of gentrification. Lower-class traders were displaced from city-centre streets for the benefit of middle-class tourists and local people. There was also gentrification of the trading activity itself: by manipulating stall allocation and pricing structures to exclude the poorest traders from the new higher-quality municipal markets. The changing pattern of informal trading can be viewed as an unconventional 'barometer' of the progress of policy-led gentrification, applicable to other cities in the developing world.
Increasing amounts of information processing capacity are embedded in the environment around us. The informational landscape is both a repository of data and also increasingly communicates and processes information. No longer confined to desk tops, computers have become both mobile and also disassembled. Many everyday objects now embed computer processing power, while others are activated by passing sensors, transponders and processors. The distributed processing in the world around us is often claimed to be a pervasive or ubiquitous computing environment: a world of ambient intelligence, happening around us on the periphery of our awareness, where our environment is not a passive backdrop but an active agent in organizing daily lives. The spaces around us are now being continually forged and reforged in informational and communicative processes. It is a world where we not only think of cities but cities think of us, where the environment reflexively monitors our behaviour. This paper suggests that we need to unpack the embedded politics of this process. It outlines the three key emerging dynamics in terms of environments that learn and possess anticipation and memory, the efficacy of technological mythologies and the politics of visibility. To examine the assumptions and implications behind this the paper explores three contrasting forms of ‘sentient’ urban environments. The first addresses market-led visions of customized consumer worlds. The second explores military plans for profiling and targeting. Finally, the third looks at artistic endeavours to re-enchant and contest the urban informational landscape of urban sentience. Each, we suggest, shows a powerful dynamic of the environment tracking, predicting and recalling usage.
